I understand the want for more player's, but please make those who are banned post ban appeal's on the forums... a lot of us regular player's would really hate to see the return of repeat offender's when it come's to rule breaking.
It's been a pretty big issue having player's just shooting people randomly in the street because they'd get a slap on the wrist 20min/hour jail punishment for it and that's about it. Don't undo all the work the staff and community members have put in to try and rid the server of toxic player's who treat NGG like a DM server.
For the staff structure some simplifying could definitely be done here. Currently it's a pain trying to get someone with the right authority to deal with helping player's with issues or bugs. Most admins just answer reports with "not a high enough level admin on atm" If someone's been trusted enough to be admin then we should be giving them access to as much as possible so they can be as useful as possible. (Yes Junior Admins would have to deal with restrictions to ensure new staff don't abuse the system but for anyone trusted enough as a General Admin or higher should have access to pretty much most things)
Even Server Moderator's could use a few extra basic commands so they can have the ability to help, SM's currently can spec, kick, jail and answer /newb questions. I'd recommend allowing them to be able view /report's as well for when no admin staff are online and have the ability to tp player's to VIP or the spawn and also be able to freeze/unfreeze them. I get a lot of people complaining in /v theyre frozen somewhere with no one answering their report and we can't do anything about it.